FAQs

How do I know if an item is out of stock?

If a product is out of stock, it will be labeled as “Call for Price,” so you can call our sales representative and place the order if the item is available on lead time. 

When will I get my order if it is in-stock?

Most of our in-stock items are shipped the same day. We provide the best combination of lowest prices and best products while being the fastest service in the industry.

Can I place an advance order?

At Hardware Storm, we understand that with the latest unfolding technologies, customers seek to buy the newest products. We welcome advance orders and advice our customers to place their orders as soon as possible; we function on a first-come, first-serve basis.

Are your prices fixed, or do they fluctuate?

Our advance electric interface continually scans the lowest price for an item. This enables us to offer the best price for available items.

Can I get a detailed product specification from a sales representative as I demand?

All products listed on our platform have enough information to answer your product related queries. Just in case you do not find enough information related to your query, then you can contact our customer care at (866) 216-1007 (Toll Free).

What is the payment method at Hardware Storm?

We accept all popular credit cards and hold the right to restrict or delay any credit card purchase due to a high degree of fraudulent credit cards. We also accept payments via Wire Transfer to make the entire procedure secure and error-free.

Can I track my order?

You can track your order status on the website. Simply log in to your account and click the order status button to see the real-time status of your order.

Can I change my order after ordering it?

Yes, but only if the order is not processed. To change your order, simply call our support at (866) 216-1007 (Toll Free).

I ordered an item, but I didn’t receive an email confirmation. Is my order placed?

Revert back to your order details and see if you have typed in the email address correctly. Also, check your spam folder; it is noticed that they filter legitimate confirmation emails as well.

Just in case you aren’t sure if your order is confirmed or not, simply log in and see order status. In case you cannot find your order, then contact our customer care.